A tribute to the real nonprofit tech stack: weak signals, WhatsApp screenshots, and the Excel sheets holding it all together.

2 min read

1. One tablet to rule them all

The lone device that the fancy new app actually works on. It’s kept safely aside for supervisor/funder field visits.

2. The sacred signal spot

Under that one twisted tree in a field 2.8 km from the field office, where if you angle your phone just right you get enough signal to upload the data. Known only to migratory birds and frustrated field workers.

3. The uncapturable captcha

That flashes on your screen for all of 0.156 seconds when you are in hour four of struggling to upload data onto the government portal.

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a bright green frog sitting on a chair with its legs hanging out holding a device; the background of the image is bright red--nonprofit humour
Picture courtesy: Pickpik

4. The “sync pending” notification

Lives permanently in the top-right corner of the app, contributing nothing besides reminding you that your data may or may not exist.

5. The powerbank of Theseus

Held together with rubber bands and faith. Has charged seven phones, three tablets, and one bluetooth speaker during village meetings. 

6. The training PDF

A 57-page manual shared on WhatsApp that begins with “This app is extremely user friendly” and immediately proceeds to explain the 37 steps needed for setting up two factor authentication.

7. Offline mode

The feature demonstrated proudly during training that has never worked in the field. 

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ABOUT THE AUTHORS
Derrek Xavier-Image
Derrek Xavier

Derrek Xavier is an editorial associate at IDR, where he is responsible for writing, editing, and publishing content. He previously worked in editorial positions at Cactus Communications and Firstpost. He holds an MA in Media Studies from the University of Amsterdam and a BA in Sociology and Anthropology from St Xavier’s College, Mumbai.

Urmee Mehta-Image
Urmee Mehta

Urmee Mehta heads IDR Answers at IDR. She is a development sector professional with 20 years of experience across financial inclusion, digital platform design, strategic philanthropy, and ecosystem building. Prior to IDR, Urmee served as chief knowledge officer at Swadhaar FinAccess, where she conceptualised and led Swadhaar FINACT, a Gates Foundation–funded initiative. She has spent more than a decade in the microfinance sector, held a senior leadership role at Dasra, led a CSR foundation for a media company, and served as an independent director on the board of a leading real estate company. Urmee holds an undergraduate degree in architecture from CEPT Ahmedabad and a master’s in international development from the University of Michigan, Ann Arbor.

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