June 1, 2021
India’s COVID-19 response limited by strong urban and tech bias
India's response to the second wave of COVID-19 glosses over the lack of infrastructure and technology know-how in rural India.
Baishnabi Monger is a senior design manager in the design research team at Noora Health. Her multidisciplinary approach to design and research is shaped by her experience in learning, training, and applying diverse disciplines—psychology, sociology, economics, and human-centered design. Passionate about reimagining processes and systems, she blends systemic thinking with humane design values, which are deeply reflected in her work.