Kalpana Ajayan
Kalpana Ajayan is the Regional Head, South Asia at Women’s World Banking and comes with 25+ years of experience in financial services. She has previously worked with Citibank, HSBC, Edelweiss Financial Services. In her various roles in managing strategy, sales and distribution, HR and customer experience, she has developed an understanding of customer centricity and approaching solutions through the customer lens.
Areas of Expertise
Women's Financial Inclusion, banking, financial services, digital finance, policy advocacy
Articles by Kalpana Ajayan
August 18, 2023
Making digital financial services work for women
The credit gap faced by women entrepreneurs can be overcome through digital financial services, but only when lending is made gender-intentional.
March 16, 2023
How banks can enable women’s financial inclusion
Despite availing schemes such as the PMJDY, women from low-income households are hesitant to save formally with banks. What can help their outlook change?
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