Expertise

Best practices, lessons, and functional expertise on communications, fundraising, leadership and talent, and technology.

A ten rupee note being exchanged from one hand to another against a blurred background with flowers. Here's what you need to know about tax exemptions, FCRA rules, and more, if you plan to raise money through a crowdfunding platform.
Fundraising & Communications
A guide to tax-efficient crowdfunding for individuals
Here's what you need to know about tax exemptions, FCRA rules, and more, if you plan to raise money through a crowdfunding platform.
by Dhaval Udani | 5 min read

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Diversity & Inclusion
Building a disability-friendly workplace: Why includability matters
To go beyond the differences, leaders must focus on the commonalities between them and the person they are interacting with. To be an includable leader, one must do away with the us-versus-them narrative.
by Shanti Raghavan | 6 min read
On the contrary-technology-democratising-or-dividing
On the Contrary
Technology: Democratising or dividing?
Kiran Karnik, former president of NASSCOM, and Osama Manzar, co-founder of Digital Empowerment Foundation, discuss the promises and pitfalls of technology, the gaps in its application in India, and the role the government can play in making access to technology more equitable.
3 min read
Failure Files podcast written on a dark blue background and an illustration of a person watering a bit F in the ground
Failure Files
A donor relationship gone wrong | Sapna Surendran
Can the power dynamic between a funder and grantee ever be equitable? Public health professional Dr Sapna Surendran tells us how a misalignment of expectations between the two led a programme to fail, and an organisation to lose a funder.
2 min read
Colourful group of people against a purple background-lgbtq inclusive workplace
Diversity & Inclusion
Is your workplace queer inclusive?
Here are four ways in which it could be.
by Pavel Sagolsem, Ishani Banerjee | 5 min read
Failure Files podcast written on a dark blue background and an illustration of a person watering a bit F in the ground
Failure Files
Unrealistic expectations and self-doubt | Zubin Sharma
What happens when a series of professional decisions shatter your sense of identity? Zubin Sharma answers this question by telling us about his experience as founder and CEO of Project Potential, a nonprofit working on sustainable development in the rural district of Kishanganj, Bihar.
2 min read
GROUND UP. Bite-sized stories from the grassroots.

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Failure Files podcast written on a dark blue background and an illustration of a person watering a bit F in the ground
Failure Files | November 5, 2021
Failure can look like success | Shruthi Iyer
What happens when your performance at work becomes the only definition of your self-worth? Shruthi Iyer tells us how, in spite of achieving all the outward markers of success, she failed to take care of her own mental health and well-being.
2 min read
Failure Files podcast written on a dark blue background and an illustration of a person watering a bit F in the ground
Failure Files | October 29, 2021
When failure is part of the feminist process | Disha Mullick
Disha Mullick, CEO of the feminist media enterprise Chambal Media, shares how she failed to put into practice what a truly feminist organisation should be in the midst of difficult organisational changes.
2 min read
cookies labelled with numbers that depict an addition error of '1+2=4'-nonprofit technology
Technology | October 22, 2021
How the social sector thinks about tech is wrong
Here’s what donors, nonprofits, and intermediary organisations should be thinking about to better integrate tech into social sector work.
by Donald Lobo, Sanjeev Dharap | 7 min read
Agricultural-frontline-workers-conduct-an-onsite-demonstration-for-farmers_Hindustan-Unilever-Foundation-marketing principles rural communities
Perspectives | October 19, 2021
Universal principles to drive behaviour change
There is more common ground between the private and nonprofit sectors than we imagine. Insights from frontline teams reveal shared principles that can amplify impact.
by Anantika Singh, Reshma Anand | 4 min read
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Monitoring & Evaluation | September 29, 2021
‘Who determines what impact matters most?’
By incorporating participatory research into their programme evaluations, nonprofits can challenge inequality while also building more inclusive organisations.
by Tanaya Jagtiani, Lymari Benitez, Katie Smith Milway | 6 min read
A woman looking at her computer screen in office. As a fundraiser, having a systematic approach to fundraising helps
Fundraising & Communications | September 28, 2021
Yes, we will give you the money
A day in the life of a fundraising professional who helps mobilise money for a nonprofit from a wide range of funders.
by Lakshmi Menon | 6 min read
Stack of files with papers-FCRA
Fundraising & Communications | September 24, 2021
Growing anxiety around FCRA renewals
Nonprofits are experiencing uncertainty about the status of FCRA renewals. Here’s what can be done to ensure that their operations continue smoothly.
by Shipra Singh, Ved Arya | 4 min read
Girls in a classroom, listening to a lecture. A nonprofit learns the importance of strategy and communication when planning for scale.
Scale | September 17, 2021
Assume less, prepare more
Learning the importance of strategy and communication when planning for scale.
by Sarita Upadhyay | 7 min read
an aanganwadi worker video calling a group of women beneficiaries on a smartphone for telecounselling-COVID-19 awareness campaigns
Fundraising & Communications | September 16, 2021
“We cannot have a one-size-fits-all communication strategy”
Evidence-based and community-centric communication can prevent the spread of rumours and misinformation in a crisis.
by Sohini Bhattacharya | 7 min read
A row of empty chairs lined up in an empty room_board members
Board & Governance | September 15, 2021
Four ways to deal with board members who ‘don’t have the time’
Does your leadership team struggle to engage board members? Here’s what you can do.
by Aarti Madhusudan | 4 min read
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