A phone_chatbots

Getting started with WhatsApp chatbots

WhatsApp chatbots can help organisations collect data and manage relationships with communities. But nonprofits should be mindful of when to use them, and what they can and cannot do.
by Tejas Mahajan | 6 min read

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Voters beating the heat at a polling station to franchise their vote at Haripal, West Bengal on April 22, 2006--climate funding

Funders must prioritise climate-sensitive development
Indian civil society organisations today face the challenge of integrating a climate lens to their work. What can funders to do support them?
Savanti Bai with her sickle, harvesting kodo millets. The small mounds dotting the field are freshly cut kodo, ready to be tied and carried away.

Photo essay: What stands in the way of India’s millet revolution?
Despite strong policy signals, millet farmers lack the necessary infrastructure and support to address the challenges faced in harvesting, processing, and storing the grains.
Panchayaat_nonprofit humour

Life of a social sector employee
ft. Panchayat Season 3
by Shriya Roy | 2 min read


“My life has always been intertwined with the struggle for water”
A day in the life of an activist in Mumbai, who advocates for universal water access in the face of discriminatory policies.
by Pravin Borkar | 7 min read
A woman drawing water from a well in thar desert_feminist perspective

Climate change needs a feminist lens 
Climate knowledge is often built top-down, overlooking diverse experiences and expertise of women and marginalised communities. This needs to change.

Did you know that IDR is a free learning and media platform and we are determined to never go behind a paywall? So, if you like what you’re reading and find value in our articles, please support us by making a donation.


Bite-sized stories from the people closest to the action.



A day in the life of


Frontline workers and first responders share their insights from working at the grassroots.



“My life has always been intertwined with the struggle for water”
A day in the life of an activist in Mumbai, who advocates for universal water access in the face of discriminatory policies.
Rama holding some papers is sitting on a bench talking to someone--household air pollution
Chulha to LPG: How a fieldworker is fuelling change
A day in the life of a fieldworker in Delhi, who helps marginalised communities in Bhalswa colony combat household air pollution by encouraging the use of clean cooking fuels.
a group of women standing and talking in the field--rural working women

A young woman’s journey from a nonprofit to a corporate
A day in the life of a sales executive in rural Uttar Pradesh who isn't deterred by the challenges she faces as the only woman in the role, and perseveres to achieve her targets.


Social change leaders chronicle their failures and lessons learnt.

Aerial shot of women protestors sitting_well-being
Preparing for a marathon, not a sprint 
Dalit civil rights activist Thenmozhi Soundararajan on why failure is an opportunity to build power, how systems of oppression affect well-being, and what healing looks like for individuals and communities.
Barbed wire_nonprofits
Why don’t nonprofits talk about their failures?
A number of risks, both real and perceived, stop nonprofits from talking about failure. Here's how various stakeholders can work together to overcome them.
rural women take part in a boat race in west bengal-leadership
The road to recovery
In Part II of a conversation with Dream a Dream CEO Suchetha Bhat and co-founder Vishal Talreja learn about what it took to rebuild an organisation in crisis, and why it needed a new kind of leadership.


Conversations with visionaries on their life's work, and their efforts to challenge the status quo in our country.

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Insights and analysis of specific sectors in the development arena—what works, what doesn't, and what needs to change.

See all coverage by topic:
  • Agriculture
  • Education
  • Environment
  • Health
  • Livelihoods
  • Rights
  • Water & Sanitation

  • Photo essay: What stands in the way of India’s millet revolution?
    Despite strong policy signals, millet farmers lack the necessary infrastructure and support to address the challenges faced in harvesting, processing, and storing the grains.

    “My life has always been intertwined with the struggle for water”
    A day in the life of an activist in Mumbai, who advocates for universal water access in the face of discriminatory policies.

    Why rural Rajasthan needs MGNREGA
    Workers, unions, and civil society highlight MGNREGA's vital role in local development and women's empowerment despite problems of budget cuts, low wages, and corruption.


    Funders must prioritise climate-sensitive development
    Indian civil society organisations today face the challenge of integrating a climate lens to their work. What can funders to do support them?

    Photo essay: What stands in the way of India’s millet revolution?
    Despite strong policy signals, millet farmers lack the necessary infrastructure and support to address the challenges faced in harvesting, processing, and storing the grains.

    Climate change needs a feminist lens 
    Climate knowledge is often built top-down, overlooking diverse experiences and expertise of women and marginalised communities. This needs to change.

    Skills and functions that are core to growing programmes and organisations.

    See all coverage by topic:
  • Board & Governance
  • Fundraising & Communications
  • Leadership & Talent
  • Monitoring & Evaluation
  • Programme
  • Technology

  • Getting started with WhatsApp chatbots
    WhatsApp chatbots can help organisations collect data and manage relationships with communities. But nonprofits should be mindful of when to use them, and what they can and cannot do.

    Enabling disability inclusion in corporate workplaces
    How can India's private sector tackle its lack of disability inclusion? Two DEI leaders present a roadmap for change.

    What will the next 10 years of CSR look like?
    Based on insights from leading CSR spenders in India, a recent report from Give Grants outlines the levers that will drive CSR over the next decade.