November 23, 2021
Why it’s so hard to raise issues with India’s financial services
The banking sector’s digital grievance redressal system needs to solve for gender barriers and limited access to technology.
Rohan S Katepallewar is a development sector professional with more than nine years of experience in the government, corporate, and public interest agency fields. He believes that appropriate technology, which is bottom-up and contextual, can create an equalising force in society. At Gram Vaani, he leads partnership-related efforts and manages innovative programs and research for livelihood security, social security, and gender justice for marginalised and low-income communities.