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    Perspectives and insights on how social sector organisations can leverage technology to create social impact for both individuals and communities.

    close up shot of a spider web with water droplets against a red and yellow background--LLMs
    September 25, 2025
    The limits of AI in social change
    More actors—from grantmaking to service delivery—are exploring the use of AI. However, the excitement around scale and efficiency often overshadows a critical question: What does it mean to bring machine-generated abstraction into systems built on trust, context, and relationship?
    by Gautam John | 8 min read
    A hi-res image of a computer laptop and a Lego miniature figure holding the CTRL tab-technology for nonprofits.
    September 23, 2025
    Your burning tech questions, answered
    Three nonprofits share insights on what worked for them (and what didn't) as they navigated tough choices around tech.
    by Jasmine Bal, Derrek Xavier | 7 min read
    Two men inside a blue-painted shop measure and pour grain into a sack using a metal scoop, at a public distribution system ration shop._Public Distribution System PDS
    August 12, 2025
    Infrastructures of exclusion: How e-KYC impacts access to food
    With digital systems prone to failure, the e-KYC process for ration cards threatens people’s access to food under the Public Distribution System.
    by Sameet Panda, Sweta Dash | 8 min read
    The image is a close-up shot of a person holding a smartphone in their hands. On the screen, a WhatsApp chat is open in the background. In the foreground, there is a white text window with the title 'options'. Below it are the following prompts: 'about snakes around me', 'myths about snakes', 'avoiding snakebite', 'snakebite first aid', and 'none of the above'. At the end, there is an option that says 'tap an item to select it'._WhatsApp chatbots
    July 25, 2025
    Making chatbots work for nonprofits
    What happens when nonprofits use WhatsApp chatbots? Two leaders reflect on its impact, challenges, and what it takes to make this tech work on the ground.
    by Jasmine Bal, Derrek Xavier | 7 min read
    The image features colourful circular blocks that are placed at different points on perpendicular lines._Tech adoption
    June 20, 2025
    Nonprofits need more than a programme lens
    Product thinking ensures that organisations develop tech tools keeping real users in mind. Product managers can help bridge this gap.
    by Vaibhav Mishra | 6 min read
    A young woman in a crowded public space takes photos using her mobile phone._Caste and digital divide
    June 13, 2025
    The digital wall: How caste shapes access to technology in India
    The promise of Digital India will remain unfulfilled as long as deep caste-based disparities in internet access, mobile ownership, and digital skills persist.
    by Atish Padhy, Saket Panbude | 7 min read
    A boy and a woman listen to a radio on a charpai in a rural courtyard_community radio
    June 11, 2025
    Tuning in: Community radio in the digital age
    Community radio remains an accessible media platform for underrepresented communities. It must be preserved, strengthened, and expanded.
    by Archana Kapoor | 6 min read
    A group of women sitting in a circle in rural Bihar_AI
    June 10, 2025
    When AI hits home (screens): Digital literacy in rural Bihar
    Voice commands, WhatsApp prompts, and more—discover how rural communities in Bihar are learning to use AI in their local languages.
    by Ankita Singh | 3 min read
    The image shows the collapsed Sankalang Bailey Bridge. Parts of the bridge are broken down and submerged in the Teesta river as water flows by in high speed. There are two people on either side of the collapsed bridge._Memory mapping
    May 23, 2025
    Creating a people’s biography of rivers: Northeast’s own digital archive
    Faced with climate change, riverine communities are using memory maps, audio notes, and images to archive oral histories and traditional adaptation strategies.
    by Vandana Menon | 8 min read
    Teachers recording student data digitally_early childhood education
    April 11, 2025
    Using technology to support early childhood education
    Vipla Foundation’s experience shows how tech can strengthen early childhood education by addressing absenteeism, facilitating evaluations, and identifying classroom needs.
    by Tanupriya Singh | 8 min read
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